Terms and Conditions
- Legal Construction
- Age requirements
- Export & Shipments
- Refund & Cancellation Policy
- Inspection, defects and non-delivery
- Force Majeure
The following words shall have the meanings given them below throughout these conditions of supply: 'Catalogue' - the catalogue (in whatever form, whether paper or electronic) in which these Conditions are set out. 'Company' – MITSCHOLL ELECTRONICS CO L.L.C, 'Conditions' - these terms and conditions 'Contract' - any contract between us and you for the sale of Goods and/or the supply of Services. 'Customer' - the person(s), company or other entity whose order for Goods or Services is accepted by the Company 'Goods' - any goods supplied or to be supplied by us to you. 'Services' - any services supplied or to be supplied by us to you. 'Supplies' - any Goods or Services. 'In writing' - includes electronic communications.
All orders are accepted by the Company subject to and in accordance with these Conditions. These Conditions override and exclude any terms or conditions in or referred to in any negotiations or course of dealing between the Company and the Customer or set out in the Customer's standard terms and conditions. If there is any conflict between • the other provisions of this Catalogue and these Conditions; or • the provisions of the order and these Conditions these Conditions will prevail unless the Company agrees otherwise in writing. Together with any terms accepted by the Company in connection with an order, these Conditions constitute the entire agreement between the Company and the Customer in relation to the Supplies ordered. No variation to these Conditions is permitted unless expressly authorized in writing by a director of the Company.
Unless otherwise stated, prices for Supplies are in AED, which will, if appropriate, be added at the time of dispatch to the price stated in the Catalogue or, where appropriate, the Company's written quotation. The Company has used all reasonable endeavors to ensure that prices for the Supplies are accurately set out in the Catalogue but reserves the right to change its prices without notice at any time. Prices charged will be those prevailing when an order is accepted. Where Supplies are to be made in instalments ('Scheduled Delivery') the price payable for them will be that applicable at the time of dispatch of the first batch of Supplies but, where Scheduled Delivery may continue for a period of 90 days or more, the Company reserves the right to charge the Customer further amounts if the price of the Supplies increases before the end of that period or to take into account changes in the applicable exchange rate. The Company's standard documentation is a single invoice and dispatch note. The cost of other documents such as Chamber of Commerce or Consular certification or legalization or multiple invoice copies is not included unless specified on the Company's quotation or pro-forma invoice and the Company will quote separately for such charges if requested.
4. Legal Construction
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
5. Age requirements
under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
Payment must be made in full in advance by one of the following methods, as agreed with the Company: A) in the currency invoiced. B) By net interbank transfer, for the purposes of which the Company's bank details are available upon request. C) By Master/Visa credit cards. 1. is IRREVOCABLE. 2. Conforms exactly in detail as to price, description, dispatch method etc., given in the Company's quotation or pro-forma invoice. 3. States that all Bank charges, commissions etc. are to the account of the Customer. 4. Allows both part shipment and trans-shipment. 5. Allows the Company a reasonable time, both for dispatch of Goods and the preparation and presentation of documents. Please note that the Company will not accept any bank charges, commissions or fees. All documentary credits must clearly be marked that all such charges or commissions are for the account of the Customer. All payments must be made without any deductions, withholding or set off. Time for payment is of the essence. If the Customer fails to make payment by the due date then, without prejudice to any other right or remedy, the Company shall be entitled to: I. cancel the order or suspend any further deliveries or performance; II. Appropriate any payment made by the Customer to such of the Supplies (or the Supplies made under any other contract) as the Company may think fit; and III. charge interest (both before and after any judgment) on the amount unpaid at the rate permitted by applicable law or, where permitted by applicable law, at the rate of 5% per annum above the base rate from time to time of Mashreq Bank until payment is made in full, if higher.
6. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 7. The cardholder must retain a copy of transaction records and Merchant policies and rules.
7. Export & Shipments
(https://mitscholl.com) will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.The Customer is responsible at its own expense for obtaining any license and complying with any export regulations in force within the United Arab Emirates and any import or export regulations in force in the country for which the Goods are destined. Certain Goods imported from the United States of America are subject to specific restrictions. With respect to goods manufactured in or originating from the United States, the Customer agrees to comply with all applicable export laws, restrictions and regulations of the United States or foreign agencies or authorities, and shall not import, export, or transfer for the purpose of re-export, any product to any prohibited or embargoed country or to any denied, blocked, or designated person or entity as mentioned in any such U.S. or foreign law or regulation. The Customer represents and warrants that it is not on the Denied Persons, Specially Designated Nationals or Debarred Persons List and is not otherwise prohibited by law from purchasing the Supplies. The Company reserves the right not to supply certain customers or certain countries and to require from the Customer full details of the end use and final destination of the Goods.
8. Refund & Cancellation Policy
Refunds will be done only through the Original Mode of Payment.
9. OrdersThe Company reserves the right to decline to trade with any company person or other entity. The Customer should quote the relevant account number and order number when telephoning and in all correspondence. To avoid duplication, written confirmation of telephone orders must be clearly marked 'Confirmation only'. The Company will not accept liability for orders not so marked and duplicate orders will be charged accordingly. The Company reserves the right to impose a minimum order value for credit card transactions of AED 100. Once accepted, an order may only be cancelled with the prior written agreement of a director of the Company. Orders for Goods are accepted by the Company by dispatching the Goods provided, however, that dispatch shall not constitute acceptance where the price for the Supplies has been incorrectly quoted or referenced in the Customer's order.
Company may use any method of delivery available to it. The Company reserves the right to arrange the delivery of the Goods directly from the local office to the customer.
The Company reserves the right to delay dispatch for a number of reasons, including to perform any necessary credit or anti-fraud checks or procedures or to ensure that payment has been received in cleared funds in full. Where dispatch is delayed for such reasons, the Company will use reasonable endeavours to inform the Customer.
11. Inspection, defects and non-delivery
The Customer must inspect the Supplies as soon as is reasonably practicable after delivery or, in the case of Services, performance
The Company shall not be liable for any defect in the Supplies unless written notice is given to the Company within 10 days of the date of inspection.
All specifications, drawings, illustrations, descriptions and particulars of weights, dimensions, capacity or other details including, without limitation, any statements regarding compliance with legislation or regulation (together “Descriptions”) wherever they appear (including without limitation in this Catalogue, on data sheets, application notes, dispatch notes, invoices or packaging) are intended to give a general idea of the Supplies, but will not form part of the Contract. If the Description of any Goods differs from the manufacturer's description, the latter shall be deemed to be correct. The Company shall take all reasonable steps to ensure the accuracy of Descriptions but relies on such information, if any, as may have been provided to it by its suppliers and accepts no liability in contract or tort or under statute or otherwise for any error in or omission from such Descriptions whether caused by the Company's negligence or otherwise. The Company may make changes to the Supplies as part of a continuous programme of improvement or to comply with legislation. Customers are recommended to check the Company's website for the latest descriptions of the Goods, in particular, but without limitation.
In the event that the Company sends promotional material to the Customer in relation to goods or services available from the Company, these Conditions shall apply to all Supplies purchased from such material.
Any provision of these Conditions of Supply which is held by any competent authority to be invalid, void, voidable, unenforceable or unreasonable (in whole or in part) shall to the extent of such invalidity, vividness, void ability, unenforceability or unreasonableness be deemed severable and the other provisions of these Conditions of Supply and the remainder of such provision shall not be affected. Failure by the Company to enforce or partially enforce any provision of these Conditions of Supply will not be constrained as a waiver of any rights under these Conditions of Supply
15. Force Majeure
The Company shall not be liable to the Customer in any manner or be deemed to be in breach of these Conditions because of any delay in performing or any failure to perform any of the Company's obligations under these Contract if the delay or failure was due to any cause beyond the Company's reasonable control (which shall include, but not be limited to government actions, war, fire, explosion, flood, import or export regulations or embargoes, labour disputes or inability to obtain or a delay in obtaining supplies of Goods or labour). The Company may, at its option, delay the performance of, or cancel the whole or any part of a Contract.